Q. What benefit does AudaDashboard bring to me?
A. The information provided within AudaDashboard is derived in real time directly from AudaEnterpriseGold and complements information from your bodyshop management system and other information tools. Estimating is the profit engine for any bodyshop operation, with estimators each being responsible for a large sales income. AudaDashboard enables you to monitor estimator accuracy and performance, giving you the information you need to identify skills gaps and training needs.
AudaDashboard also provides data on a range of KPIs identified by our customers as essential to running their bodyshop business. (These include average repair cost by work provider, estimate leakage, outstanding authorisations, number of total losses, replace vs renew ratios etc) Presented in an easy-to-read format, in real-time, AudaDashboard provides information which will help you improve operational efficiency.
Q. Do my work providers have access to my Dashboards?
A. No. As the access to this service is through use of your secure log-on details and to preserve data protection, the data that is displayed is only available to your company. The only way that any third party can see the dashboards is if someone from your company gives them access.
Q. Why do our Key Performance Indicators not match those from the insurer?
A. It is possible for this to be the case. The data from within the AudaDashboard service relies upon the data that you put into the claim. If the status of a job, work provider code, total loss status or any other information differs from the insurers', your metrics will not be identical. Ensure that those preparing jobs use the correct information and that your information matches those discussed by the insurers.